Frequently Asked Questions
Everything you need to know about shopping with VisitGreenvilleSC
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping within the continental United States usually takes 3-5 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What is your return policy?
We accept returns of unworn, unwashed, or defective merchandise within 30 days of purchase. Items must be returned in their original packaging with all tags attached.
Do you offer international shipping?
Currently, we only ship to addresses within the United States. We are looking into expanding our shipping options to international customers in the near future.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. If you need to cancel or modify an order, please contact our customer support team within one hour of placement.